Micro Focus Business Support Agreement

Micro Focus Business Support Agreement

Problem solution: Get the assistance of technical assistance technicians via CHAT, email or phone. Learn how to access and use our technical support by checking Customer Support Handbook policies and procedures. In our economic economy, businesses operate 24 hours a day. Gone are the days when employees arrived at 8 a.m. and left at 5 p.m. Your customers are online day and night. For this reason, your IT staff needs quick 24-hour access to our Micro Focus experts who can diagnose and solve problems and give advice on Micro Focus product features. Micro Focus Business Support, purchased with your product license, gives your company access to our global support organization to meet the demands of today`s economy. Micro Focus Consulting and our trusted partners include intelligent economic strategists and technical experts with extensive industry and operational experience. We can help you improve critical business skills, achieve tangible results, create a competitive advantage and get a return on investment in a realistic time frame. Learn more about how we can help you increase your return on IT investments.

Welcome to HPE software support! This site contains a number of great features that have been specially designed to suit your personal needs. We focused on improving performance, navigating, usability and consolidating functionality. Please read the options descriptions below and in the navigation menu to give you information about how to use the site to maximize your experience. As a reference, the page`s appearance is divided into four main parts: header, menu, detail and footnote. Premium Support expands the underlying business support, which was purchased with your product license, by providing dedicated and dedicated support experts who understand your business – support that meets today`s challenges. It`s a premium support. To expand business support, our premium support portfolio provides direct access to appointed and leading specialists. Whether you want to speak to the same expert on every call, need a technical advisor, need a lawyer or need someone to check your software support strategy, our premium support portfolio has an appropriate offer for you. Learn more: Our support experts and resource-rich resources help thousands of customers optimize their IT environments and effectively meet business needs.

By providing you with 24-hour quick access to our experts who can diagnose and solve your problems, we know how to increase operating time, reduce the total cost of operations and achieve effective business results. We have been doing this for many years and have proven our worth to thousands of customers around the world. The support you receive in the context of business support changes with the age of your product. Check the status of your product and learn more about the life cycle of product support. Flexible credits give you a flexible ability to get responsive and proactive services in the short term such as sustainability assessments, on-site days, planned stand-by, critical incident support, advice, education and more. Flexible credits can be purchased at the time of your support renewal or for the duration of your support contract. Set the services of your choice within 12 months of purchase. Foot: This area offers links available to all users to navigate to other content in Hewlett Packard Enterprise. This content also refers to the larger Hewlett Packard Enterprise and not locally on the site. Defined response goals: Do you know when a first reaction to an incident should be expected.


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